Learning Portal

Logging in With Your Wallet ID

To log into your wallet you need your Wallet ID, your password, and any two-factor authentication that you have enabled. Your Wallet ID is a string of random letters and numbers that acts as a username. You can find it by navigating to the ‘General’ section of your Settings menu. Although it looks similar to an address, your Wallet ID cannot be used to send or request funds.

Checking Your Balance

You will always be able to see your balances at the top of your wallet and on your dashboard. Want to see your balance in your chosen currency instead? Click on your cryptocurrency value and it will display the fiat currency equivalent.

Sending & Receiving

To send funds from your wallet, you need the recipient’s receive address or QR code.

To request, you can share your address or QR code with the sender. Note: your bitcoin and bitcoin cash address will change each time you request but your ether address will stay the same.

Using Your Transaction Feed

Your home screen will display your most recent transactions, and you can find your full transaction feed by clicking on the corresponding asset in your wallet’s menu.